For patients and families
Your first
visit
Everything you need before your first lymphedema visit — insurance, referrals, what to bring, and exactly what happens when you arrive. Haven’t booked yet? You can request an evaluation yourself.
Need a referral?
Not to ask. If your plan requires a physician order, we contact your doctor for you.
Insurance checked?
Yes — intake verifies your coverage before your visit, not after.
What to bring?
Photo ID and your insurance card. Full packing list below.
Before you come in
What to bring
Nothing on this list is a barrier — if you don’t have an item, come anyway and we’ll work it out. But these make your first visit faster and your evaluation more complete.
Packing list Tear off & bring
- Photo ID
- Insurance card
- Physician order, if you have oneNot required — we can request it for you
- List of current medications
- Notes on your medical historySurgeries, cancer treatment, infections in the limb
- Compression garments you wear nowEven if they no longer fit well
- Clothing that shows the limbShorts for a leg, short sleeves for an arm
- A family member or caregiverWelcome to join you — optional
At your evaluation
What happens, in order
Your first visit is an evaluation, not treatment. A certified lymphedema therapist works through four steps, then explains your findings and your written care plan.
History
Your swelling, your health history, and any surgery, radiation, infection or injury that may have affected your lymphatic system.
Skin and tissue assessment
How the swelling behaves, the condition of your skin, and how the tissue has changed.
Limb measurements
Your starting point, recorded so progress can be tracked visit to visit.
Your care plan
Findings explained in plain language, and how treatment would proceed — including what maintenance looks like.
Treated at home or in a care community instead of a clinic? The evaluation is identical — your therapist brings it to you. New to the condition itself? Read what is lymphedema first.
Insurance and referrals
What insurance is accepted?
Coverage for lymphedema treatment depends on your specific plan — so rather than publish a list that might not match your policy, we verify your benefits before your first visit and tell you exactly what your plan covers, before you are scheduled.
How verification works
When you request an evaluation, intake calls you, takes your insurance details, verifies coverage, and flags anything your plan requires.
Do I need a referral?
Not to request an evaluation. If your plan requires a physician order before treatment, our intake team contacts your doctor for you — you don’t have to chase it.
Ready when you are
Request an evaluation with a certified lymphedema therapist, or call us and we’ll walk you through it.
Still deciding? See everything for patients and families or send us a question.